If you have any questions about this Policy, please contact us.
Ultra Promo Hub
Address:
Email: info@ultraphub.com
Phone: +1 989 800-0071
Our esteemed clients must take a moment to read and familiarize themselves with our Refund Policy mentioned below. We ensure the refunds in order to provide the highest level of service possible, such that they attain the utmost benefits every time. We try our level best to offer quality services that match every aspect of the business of our customers. We make refunds on payments for any design as a courtesy to the client however our internal management reserves the complete right to reject the refund request of any customer.
Our refund policy ensures transparency and clarity regarding the processing time for refunds. Refunds will typically be processed within 5-7 business days from the date of the refund request. However, please note that the exact timing may vary depending on your bank's processing times. Once the refund has been processed by us, it may take additional time for the refunded amount to appear in your bank account, as this depends on the policies and procedures of your bank.Our refund policy now institutes a 30-day return period, which will commence after the completion of services. This change ensures that clients have adequate time to assess the quality of our work and request refunds if they are dissatisfied.
All refunds will be issued to the original credit or debit card provided by the client. Alternatively, refunds for website and unsatisfactory work issues can be made with proper approval directly to the client's account via credits or direct deposit through the bank account.
• Non-Delivery Of The Product: Due to some mailing issues with your e-mail provider or your own mail server you might not receive the delivery e-mail from us. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing Department in writing within 30 days from the delivery date, otherwise, the product will be considered received and downloaded.
• Download And Unzipping Issues: You may at times face problems downloading the product or its unzipping. Claims regarding such issues must be submitted to our Technical Support Department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. Failure to receive assistance for downloading or unzipping within 30 days may result in a refund decline.
•Product Not-As-Described: Such issues should be reported to our Technical Support Department within 30 days from the delivery date. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints, which are based merely on the customer’s false expectations or wishes, are not honored.
• Children Policy- Only persons age 18 or older have permission to access our Product. Our Products do not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 13 without verification of parental consent, we take steps to remove that information and cancel the order immediately.
If you have any questions about the practices of this site or your dealings
with this site,
please contact:
Ultra Promo Hub
Address:
Email: info@ultraphub.com
Phone: +1 989 800-0071